Budgeting & Forecasting › Zero-Based Budgeting
How does ZBB affect employee behavior and morale?
IntermediateAnswer
ZBB can raise anxiety because budgets and roles are scrutinized, prompting defensive behavior or package gaming, but it can also engage managers who see resources redirected to valuable work. Outcomes depend on framing (value/reinvestment vs cuts), transparency, and involvement; supportive leadership and clear criteria mitigate negative effects.
Real-world example Framing ZBB around reinvestment rather than cuts eases staff anxiety and gains cooperation.