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Bookkeeping › Sales & Purchase Ledgers

How do you deal with a credit balance in the sales ledger?

Intermediate

Answer

A credit balance on a customer's account (a debtor with a credit balance) arises from overpayment, a payment in advance, or a credit note exceeding invoices. It represents money owed back to the customer—effectively a payable. At period end such balances are reclassified and shown under payables, not netted against other debtors.
Real-world example A customer who overpaid has a credit balance in the sales ledger, reported as a liability at year-end.

Common follow-ups: What causes a customer credit balance? | How is it presented at year-end?