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How is a customer's account in the sales ledger written up?

Intermediate

Answer

Debit the customer with invoices (from the sales day book). Credit them with sales returns (credit notes), cash/cheques received, discounts allowed, and any bad debt written off. The balance (usually a debit) shows how much they still owe. Entries come from the day books and cash book.
Customer account:
  Dr Invoices 1,200
  Cr Receipt 1,000, Discount allowed 20, Return 60
  Balance c/d 120 (still owed)
Real-world example A customer's account is debited for a new invoice and credited when they pay or return goods.

Common follow-ups: What is credited to a customer account? | What does a debit balance mean?