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How do you evaluate controls in a system that uses a service organization (SOC reports)?

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Answer

When a client uses a service organization (e.g., payroll or cloud processing) affecting its financial reporting, the auditor considers controls at that organization. A SOC 1 (Type 1 = design at a date; Type 2 = operating effectiveness over a period) report from the service auditor provides evidence. The user auditor evaluates the report's scope, dates, and any complementary user entity controls.
Real-world example The auditor obtains the payroll provider's SOC 1 Type 2 report to gain assurance over controls it can't test directly.

Common follow-ups: SOC 1 Type 1 vs Type 2? | What are complementary user entity controls?