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What is external confirmation and when is it used?

Intermediate

Answer

External confirmation is audit evidence obtained as a direct written response to the auditor from a third party (in paper or electronic form). It's highly reliable and commonly used for bank balances, accounts receivable, loans, and legal matters. Positive confirmations request a reply in all cases; negative confirmations ask for a reply only if the recipient disagrees.
Real-world example The auditor sends positive confirmations to major customers to verify the existence and amount of receivables.

Common follow-ups: Positive vs negative confirmation? | Why is confirmation highly reliable?