AI-Powered Chatbots & Conversational AI › Rule-Based vs AI-Based Chatbots
What are best practices for Rule-Based vs AI-Based Chatbots
AdvancedAnswer
When working with Rule-Based vs AI-Based Chatbots, start with a clear goal, test on real data early, keep the approach as simple as possible at first, and follow established practices from the AI community rather than guessing.
Real-world example A simple rule based chatbot might only recognize exact phrases, while an AI based chatbot can understand many different ways of asking the same question.