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AI-Powered Chatbots & Conversational AI › Intent Recognition

What is Intent Recognition

Beginner

Answer

Intent recognition is the process a chatbot uses to figure out what a user is trying to accomplish based on their message.
Real-world example A banking chatbot uses intent recognition to understand that a message asking about a lost card is a request to block that card.

Common follow-ups: What is AI-Powered Chatbots & Conversational AI, How is Intent Recognition evaluated in practice, What tools are commonly used for Intent Recognition