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Accounts Payable & Receivable › Reconciliations

How do you deal with aged, unexplained reconciling items?

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Answer

Investigate root cause (posting errors, timing, disputes, duplicates), assign ownership and deadlines, and escalate persistent items. Immaterial residuals may be written off with proper approval after review; material or suspicious items require deeper investigation. Trending aged items highlights process weaknesses to fix at source.
Real-world example A clean-up assigns owners to reconciling items over 90 days old, resolving most and writing off small residuals with approval.

Common follow-ups: When can a reconciling item be written off? | Why track the age of reconciling items?