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Accounts Payable & Receivable › Credit Control

What is the difference between credit control and collections?

Beginner

Answer

Credit control is broader and largely preventive—deciding who gets credit, how much, and on what terms, and monitoring exposure. Collections is the recovery activity for amounts already overdue. Collections is one part of credit control; strong upfront credit control reduces the collections and bad-debt workload later.
Real-world example By tightening limits on risky accounts (credit control), the team reduces the volume of overdue balances collections must chase.

Common follow-ups: Is collections part of credit control? | How does prevention reduce collections effort?